Shipping and Delivery FAQ's
We are an Indian company and we ship from within India !
When are the orders shipped:-
If the material is in stock (available at our Shipping Warehouse) & you placed an order before 2PM, then usually they are same business day. Otherwise the next working day!
- Couriers closed on Sundays
If it isn't in stock, then, its shipped the next business day once product arrives at our warehouse.
- Rarely but sometimes possible; the product will show in stock when it's in transit from Customs to our warehouse. In that case we might take a few days extra to ship to you.
Are there any days that you don't ship on/ business closed?
- In addition to Sunday as per Governing Indian laws we and the courier agencies close down on national holidays like Republic Day, Independence Day, Gandhi Jayanti & Labour Day
- Additional holidays :- Dussera, Diwali, Next Day of Diwali, 1st January, Ganesh Chaturthi and Holi.
What locations do you ship to??
We ship to India only. (Not even Nepal, Bhutan or Bangladesh)
If the shipping carrier that you choose does not ship to your pin code we will choose an agency that does.
What are the shipping Timelines?
- You can choose the shipping method hence the timelines at checkout! What you actually mean is the travel time of the products :- That means once handed over to the shipper and then handed to receiver!
- Please see checkout for timelines
What are the order tracking details?
- Tracking details are sent to you at around 8PM by the ERP. Its all automated.
What are the usual Shipping Costs?
- Shipping carrier and costs are available at checkout & Surface shipping is free on orders above 2999/- to most states and above 9999/- to rest of the states in India. You can see shipping rates at checkout
Where do you ship from?
- Shipped from our warehouses in Nagpur, Maharastra
Where can I put delivery Instructions?
- At checkout before you pay for the order!
What are the Shipping INCO terms?
- Cost + Freight ( Also known as CF / CFr)
What are the Shipping courier agencies that you use?
- Fedex, DTDC, Shree Maruti Courier, Delivery, E-commerce, Bluedart and if pin code is not covered then Speed post
- When bulk material is involved we also use transport companies which may choose depending on the location of delivery. These products usually ship in 2-3 days post order