How PreOrder works
Difference between BackOrder and Pre-Order.
BackOrder is when the material is coming to us and its en-route or being processed.
Preorder is when we place an order once you place the order. This is how its done wit us.
Every first half of the month or so we place orders with our vendors. Sometimes we do it earlier because of various reasons. You can email and ask when we are ordering next.
If you have ordered before lets say as an example before 5th -10th of this month we will add your product to the list our current months order and you should get it in the same month otherwise you should expect it the next month.
Once we get it we will ship it the next day of its arrival at our warehouse.
You cannot cancel the order once its been placed but we do ensure that you get what you asked for, mostly on time, without the hassles of customs and honouring the rate that you paid for it.
If you missed the window of this month we will order it in the next month cycle but rest assured we are working hard to make sure that your product is delivered to you quickly, correctly and the cheapest possible amount.
Preorder request for something thats not on the list or if the website doesn't allow you to add to the cart.
Click here to enter your details on the request form.
All the above information is an outline. Please don't hold us against it.
- If you have to cancel an order because of our mistake we will refund the whole amount.
- If we don't believe its our mistake because of various factors like customs or Vendor Emergency/Holidays etc and you still want to cancel then we will refund you 98% of the amount. The two percent is half of the amount we pay for each transaction so its not going to go into our pocket. Its just both parties splitting the expense.
We want to make sure that all of us get the job done in a happy and efficient manner but sometimes things happen and we don't want that there should be something to carry on for a later day. Safe riding !